Privacy Policy

1. Introduction

Welcome to True North Adventures. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

This privacy policy applies to all personal information we collect through our website at teplichnaya-grudinka.com, as well as through email, text, or other electronic communications between you and True North Adventures.

2. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Information: This includes information you provide when subscribing to our newsletter, registering for tours, or filling out contact forms, such as:
  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information
• Usage Information: Details of your visits to our website, including:
  • Traffic data
  • Location data
  • Logs and other communication data
  • Resources that you access
• Technical Information: This includes:
  • IP address
  • Browser type and version
  • Device information
  • Operating system

3. How We Collect Your Information

We use different methods to collect data from and about you, including:

• Direct Interactions: You may provide us with your personal information when filling in forms on our website, subscribing to our newsletter, requesting information, or communicating with us.
• Automated Technologies: As you navigate through our website, we may automatically collect technical data about your equipment, browsing actions, and patterns through cookies and similar technologies.
• Third Parties: We may receive personal information about you from various third parties, such as analytics providers, payment processors, and marketing partners.

4. How We Use Your Information

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:

• To register you as a new customer
• To process and deliver services you have ordered
• To manage our relationship with you
• To send you our newsletter if you have subscribed
• To improve our website, products, services, and customer relationships
• To make recommendations to you about goods or services that may interest you
• To comply with legal obligations

5. Disclosure of Your Information

We may share your personal information with:

• Service Providers: We may disclose your information to third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
• Business Transfers: If True North Adventures or its assets are acquired by a third party, personal information held by us about our customers will be one of the transferred assets.
• Legal Requirements: We may disclose your information to comply with any court order, law, or legal process, including responding to any government or regulatory request.

6. Cookies and Similar Technologies

Our website uses cookies and similar technologies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

For more information about the cookies we use, please see our Cookie Policy.

7. Data Security

We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and applicable legal requirements.

9. Your Legal Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access information we hold about you
• The right to rectify any incorrect or incomplete data we hold about you
• The right to erasure of your personal information (in certain circumstances)
• The right to restrict processing of your personal information
• The right to data portability
• The right to object to processing of your personal information
• Rights in relation to automated decision making and profiling

If you wish to exercise any of these rights, please contact us using the details provided below.

10. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this website. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

11. International Transfers

We may transfer your personal information to countries outside of your country of residence. If you are located in the European Economic Area (EEA), this may include countries outside of the EEA. In such cases, we will ensure that appropriate safeguards are in place to protect your personal information.

12. Changes to Our Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: